When dealing with situations of conflict it is often a situation of he said, she said.
Sometimes the only thing the parties in conflict agree on is that they did have a conversation…..
When trying to resolve issues, it can be very disarming for a party to state that they wished they had handled a situation differently.
Being honest and owning your behaviour, reaction, defensiveness is never a bad idea.
In fact, it creates a wonderful opportunity for a more productive discussion about what has already occurred and what might be possible in the future.
When there are 2 different recollections about what occurred, in mediation that is OK. Mediation processes are designed to work with difference and take the focus away from right and wrong to “lets focus on how to resolve the conflict”.
Tip:
When you are preparing for mediation self-reflection is a wonderful tool. If you wish you had done something differently be prepared to say so in mediation.
Sometimes the only thing the parties in conflict agree on is that they did have a conversation…..
When trying to resolve issues, it can be very disarming for a party to state that they wished they had handled a situation differently.
Being honest and owning your behaviour, reaction, defensiveness is never a bad idea.
In fact, it creates a wonderful opportunity for a more productive discussion about what has already occurred and what might be possible in the future.
When there are 2 different recollections about what occurred, in mediation that is OK. Mediation processes are designed to work with difference and take the focus away from right and wrong to “lets focus on how to resolve the conflict”.
Tip:
When you are preparing for mediation self-reflection is a wonderful tool. If you wish you had done something differently be prepared to say so in mediation.
